Signing Up to a Course
Can I learn BSL from your website or do I need to go to classes?
What do I need to use BSL Online to learn sign language?
What makes your course different from others?
I am Deaf / hearing impaired / hard of hearing. Is your course suitable for me?
I would like to learn BSL and I am under 18. Is this course for me?
like these, and don't share personal information online.Certainly. Some of our earliest testers were pre-teens. To use the website you do need to be able to read the subtitles and text so we wouldn't recommend it for under 8s, but the content is easy to use and follow and suitable for learners of all ages. You will need to ask an adult to complete the payment screen. We recommend that you follow online safety guidelines
What is the difference between the Introduction to BSL course and the Level 1 Support course?
You convinced me! I want to learn BSL; how do I sign up?
click here to jump straight to the course purchase page. You will need your personal details, your coupon code if you have one and a method of payment. This video walks you through the process.Click on the 'Sign up to a course' link on the left hand side of your screen, or
Using the Website
Okay, I have bought the course; how do I login?
I forgot my password. What do I do?
I have logged on. How do I watch the videos?
I have watched a video. All I saw was an incredibly handsome man gesturing. Where is the sound so I know what is going on?
I want to take a quiz. How do I do that?
I took a quiz. How do I know which questions I got wrong?
I am trying to take a quiz but I am having a problem. Help!
For a quiz where you need to drag and drop images or videos you need to 'drop' the item into the yellow box. See the 'how to take a quiz' video for a demonstration of how to do this. If you are having a different problem, please try refreshing your screen. If you are still having difficulties, please email us, preferably including a screenshot of the issue.Some of our quizzes can only be taken if you have completed and passed an early quiz in the same section. If you haven't then you will get a message like this when you try to take the quiz. This screenshot shows where to look for the details of the quiz that you need to take first.
I am trying to look at the dictionary but I am getting an error message.
If you are having a different issue, please email us, preferably including a screenshot of the error message.The dictionary is not included in the free traster course or the introduction to BSL course. If your course does not include the dictionary the you will see an error message like this:
My friend / cousin / aunt / acquaintance / a passing stranger says that you have one of the signs wrong. How could you do this to me?