The ranks are based on progress points. You earn points when you complete lessons. For a list of the ranks and details of the number of points needed, click here.
Achievements
What badges are there?
New badges are being added regularly.
For the most up to date list, click here.
Below is a sample of the badges from the level 1 support course
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How do I get a badge?
You can get a badge by completing lessons, passing (or failing) a quiz and/or by completing other activities on the site.